This World Patient Safety Day, we’re sharing some updates around how we’re changing and continuing to improve the way we look at safety across Everyturn.
Our journey to implementing the Patient Safety Incident Response Framework (PSIRF)
One of the main objectives of PSIRF is to create an open and honest environment with a ‘just’ culture, to make sure colleagues feel able to speak up. The PSIRF is how the NHS looks at patient safety incidents, replacing the Serious Incident Framework. This represents a significant and positive shift in how the NHS responds to patient safety incidents, and enables colleagues to report more incidents and near misses, feel confident to speak up, and voice any concerns they have at work.
As a proud provider of NHS services, we’re really pleased to share that we’ve also adopted this approach and we’re currently phasing in these new processes throughout Everyturn.
Our recent organisational updates in implementing this framework include:
- The use of ‘swarm huddle’ – a review tool in the PSIRF. This approach explores what happened and how something happened in the context that the care was being delivered.
- Mandatory training from the Patient Safety Syllabus for all colleagues
- Patient Safety Incident Learning Group – In August we launched this new group for colleagues to meet monthly to review incidents and identify organizational learning and how we share it. We’re really looking forward to see this new group develop, and help to drive us in delivering our Quality Culture.