How we help
If you live in Newcastle or Northumberland, you can now text EVERYTURN to 85258 to receive free and confidential text-based mental health crisis support – 24/7, 365 days a year.
We’re here to support you through tough times, whether you’re struggling with anxiety, stress, loneliness, depression, or suicidal thoughts. If you’re feeling anxious, overwhelmed, or not quite yourself, our the Shout service is available 24/7 to offer a calming presence and help you create a path forward.
Who we're here for
This service is available to anyone living in Newcastle and Northumberland.
If you aren’t living in Newcastle or Northumberland but would still like to access support through the Shout service, you can text SHOUT to 85258.
We deliver this service in partnership with Shout Crisis text line, providing people living in Newcastle and Northumberland with access to text-based mental health crisis support.
We’re really proud to be working in partnership to offer another route to access crisis support for people in Newcastle and Northumberland.
Qwell is an online peer support platform which includes professional support if you need it. It’s free for Northumberland residents – to sign up visit Qwell’s website.
If you’re in crisis right now and don’t know where else to turn, you can contact Northumberland & North Tyneside Crisis Team on 0800 652 2861.
The Crisis Team is available 24/7 by phone and offers clinical support for those who need it.
If you’ve done something to harm yourself and need medical attention, get help now. Call 999 or visit your local Emergency Department.
